What do you know about Workshop software
Workshop software is an online management software that manages and controls the workshop effectively. The main features that a workshop software should have been
Job card management is an important feature of the workshop. Once the vehicle reaches the workshop for servicing or repair, the job card is filled which enables the mechanic to know what repairs are to be done on the vehicle. It also serves as a check on the mechanics to see if all the tasks are fulfilled.
After the completion of the repair and service work, an invoice is raised for the customer towards the payment done. The invoices can be prepared from the customised templates given in the software. The company logo can also be added to give a more professional look. The invoice template can also be designed based on the requirement of the owner. These invoices can be sent to the customer through Whatsapp/SMS rather than taking a print out and handing over. This saves both time and paper.
Certain repair work requires approval from the customer to proceed further. These approvals can be obtained from the customer through SMS/Whatsapp without disturbing the customer by making calls. He is also given the estimate of the repair or replacement work which helps him make the decision.
The job card feature helps to keep a check on the mechanics. The mechanics are assigned vehicles based on the appointments. Sometimes it may be required that two or more mechanics are needed to repair a particular vehicle. The mechanics can be assigned tasks only if the owner knows which mechanic is available and who has been assigned vehicles already.
Almost all the workshops have a spare part store to facilitate easy availability of the spare parts. The inventory management is done effectively with the software.
Inventory is managed with the software, so the owner is aware of which parts have been sold and which are in stock. The owner can make a decision as to what purchase is to be made to replace the sold out parts.
7.Vehicle status alert
Once the vehicle is ready after the repair work, the customer is informed on the status of the vehicle. The customer can either request for delivery of the vehicle or collect the vehicle himself after the repair.
The information of the customer, past repair records, pictures of the vehicle, insurance copies etc is all the documents that are maintained in the software. Since it is cloud-based, all the information is stored in the cloud. When a customer revisits the workshop owner can refer the database and pull out records of previous repairs and any specific changes to the vehicle. Any data can be called back whenever required.
The most advantageous feature of the workshop software is the mobile App which allows the owner to access his business from anywhere. The mechanics, staff and the owner can access the software at the same time.
A definitive point of any business is making profits. The receipts and payments are recorded using the accounting feature which helps the owner understand the true financial standing of his business.
What you don’t know about workshop software
The future of workshop software sees a lot more futuristic features added to the software.
The workshop software will have additional features whereby the software will check the health of the vehicle and inform the customer if any part is going to wear out and if it needs to be replaced. This proactive feature will avoid downtime and breakdowns of generally the commercial vehicles.
The next generation workshop software can help guide the mechanic at every step. Once the vehicle reaches the workshop, a picture of the worn-out part is taken. The software can immediately help the mechanic with the method of repair, the spare part to be replaced and the tools that the mechanic is supposed to use for the repair work.
The electronic job card is another splendid feature. As soon as the vehicle is brought for repair, a job card is filled. It accompanies the vehicle everywhere until its repair is complete. The job card can be ticked after every task is complete. The mechanic can use this job card to explain to the customer in detail as to what repair has been carried out on his vehicle. The owner can also ensure that all the tasks specified for the repair have been performed by the mechanics. The customer also gains confidence in the mechanic, that no unnecessary repair work was performed by the mechanics.
Workshop software can prove very advantageous to the workshop business. The business can be improved and profits can be increased. The owner focusses more on customer satisfaction as the operational activities are carried out by the software. Since the customer is satisfied he revisits the workshops and also refers his friends to the workshop thereby increasing the revenue.
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