How a car rental system benefits the business of a car rental agency

Car rentals in Singapore

People in Singapore prefer to opt for car rentals than owning their own vehicles due to the cost perspective. Car rentals are usually taken by people on a daily basis by tourists or who have come for an official onsite project and long term rentals usually for weeks or months are opted by corporate companies. The payment to the car rental agencies is also based on the terms of the rental period. They can receive daily payments or payments on the completion of the rental period.

How should the Car rental system be?

The car rental system should be a combination of the reservation and information system. The rental system should be able to allow the customers to make their bookings online for the desired vehicle at the desired time. The information system should give in the information on the vehicles that are available for rent with the pricing. The arrival time and departure time of the vehicles should be displayed for tracking.

How does the car rental agency work?

Customers select the vehicle they require from the list of vehicles on the website along with the pricing. The customers can do their bookings online without visiting the rental agency or waiting in long queues. The rental agency gets a track of the vehicles it has for further rentals. This assures that there is no black day due to overbookings. 

Agreements need to be prepared for corporate companies between the rental owner and the corporate companies. These agreements can be prepared digitally without the use of paper. This saves time and the space of saving these documents manually.

Once the rental is done an invoice needs to be raised for the payment done by the customer. The invoice can be prepared from the templates which are already available in the software or create a new template based on the requirement of the business. Few fields can be auto-filled like the address, data, company logo, etc which add a more professional look to the invoices.

In the case of rentals, the vehicles need to be properly maintained so that the customer does not have any problem when he takes the vehicles for rentals. The customer should not face any downtown or breakdown of vehicles when he takes them on rent. The maintenance is carried out regularly for this cause.

All the documents and details pertaining to the vehicle or the customer are maintained efficiently. This helps in retrieving the data whenever required.

The payments to the drivers are easily ascertained as the log sheet for the travels is maintained in the software. The receipts and payments of the rental business are easily recorded in the software. The exact financial status of the business is known to the owner.

If the car rental system has a Mobile app it helps the rental owner to manage his business from anywhere without being restricted to one place.

Which car rental system to choose?

There are many car rental systems like fleetness, Rent pro, etc which have the features needed by a rental company. Moiboo is a software that has all the features related to the rental business along with accounting, fleet management all in one solution.

Features of Moiboo software

  •  Recurring invoices
  • Invoices
  • Fleet management
  • Document management
  • Vehicle management
  • Accounting
  • Mobile app.
  • Digital agreement

Conclusion

The car rental system proves a boon to the rental business as it provides a comprehensive system that automates and streamlines the activities of the business and helps the business grow.

For more details, please visit Our website: Moiboo Software

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How car rental system benefits in increasing the business of the rental companies

car rental system

Car rental business is a fast-growing business. It is a very profitable business. Car rental business is a company that rents automobiles for a short term or long term. Long term rentals are usually taken by corporates. The payment for the car rental business also depends on the duration of the rental period. Short term rentals mainly make a daily payment and for long term rentals, the payment depends on the rental period. Car rental system is a suitable tool for all automobile rental business.

What is a car rental system?

Car rental system offers to streamline and automate the entire activities of the car rental business. The car rental system can help to automate all the activities of the business like Bookings, recurring invoices, vehicle management, Fleet management, Accounting etc.

What are the advantages of using the car rental system?

The main advantages of the car rental system are

1. Saves time and cost

2. The rental system provides instant support to the customers

3. The rental system provides easy booking facility for the customers

4. It reduces the usage of paper as all the agreements, invoicing etc. can be done online.

5. The recurring invoices can be easily generated from the rental system.

6. The customers can make advance payments and bookings for the rentals.

7. The fleet can be easily managed, so the rental agency can easily identify what vehicles have gone out for rent and which are available for rent.

8. The payments and receipts made by the agency can be easily recorded using the rental system which gives the true financial position of the business.

Which software to choose from?

There are many software’s available for rental business like fleetnetics and Rent pro and Carly but the main idea in opting for a car rental system is to choose a software that has all the features required by a car rental business under one platform. 

Moiboo software is a software which has all the features required by a car rental business under one solution. It is specifically customized for the rental business. 

Features of the Moiboo software

  • Recurring invoices
  • Invoices
  • Vehicle Management
  • Vendor management
  • Document management
  • Mobile App
  • Accounting
  • Digital agreement
  • Fleet management

PRICING OF MOIBOO SOFTWARE

The pricing is classified in 3 plans

  • Plan A – $1800
  • Plan B – $2700
  • Plan C – $3600

Conclusion

Moiboo software is online cloud-based software that manages the operations of the rental company. It provides doorstep training and support.

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How to win your customers with a car rental booking system

People might forget what was bought by them or offered to them but they will never be able to forget the services provided by the rental company. Customer service is the most important area to be targeted in any business. The car rental booking system works towards customer satisfaction which in turn increases the business.

How does customer service help car rental companies to grow?

Providing good customer service is very helpful for a car rental company to grow its business. The advantages of having a good car rental booking system are

Attract New customer.

When a prospective customer searches for your service, the first and foremost thing done by him is get in touch with existing customers to know how the business services are and if it suits his requirements. In this case, good customer satisfaction works in your favour. When an existing customer is satisfied with the services offered he will definitely refer you to new customers.  For eg: if the customer has to wait for long hours to get his details filled he will be irritated and the agency might lose its customers but with a proper car booking system the customer details can be captured fast and the services like invoicing, payments etc will not be delayed as the car rental booking system has all the features integrated in it.

Retain Customers

Holding your old clients is as important as making new clients. It provides you with the ease of business. If a customer will like your services and is completely satisfied with staff behaviour, he/she is more likely to revisit at your company in the future.

Increase in Online Business Reputation

These days everyone looks for online services. When a customer looks for some service he generally goes through all the reviews and feedbacks and only then makes a conclusion. Customer service plays a major role in this. Only if the customer is satisfied will be given positive feedback on the business.

How to improve customer satisfaction

The following are to be kept in mind to deliver customer satisfaction

1.            Never compromise on the quality of service by offering any cheap deals or extras, it spoils the reputation.

2.            Ask for feedback and reviews from the customers by giving them a survey form at the end of the rental transaction. Work on the suggestions given by the customer take it seriously.

3.            Look for any reviews given online and make changes accordingly.

4.            Train your employees to be soft-spoken so that the customer is assured that he is speaking to people who are willing to offer their services happily.

Which software to choose for the rental business

There are much software’s in the market which is available for the rental business but the software to integrate all the features required and also achieve customer satisfaction is the criteria. These criteria are satisfied by the Moiboo Software.

Moiboo software is a car rental booking system which helps in making the operations easy. The first step is the bookings. The software helps the customer make an online booking of the vehicle he desires from the website and block the date when he wants the vehicle. Since it is online the customer is saved the task of visiting the agency for booking. It saves the customers valuable time and he gets to choose his desired vehicle.

The other task is getting customer information updated. The CRM feature helps to maintain all the customer details and if the customer visits again he need not give his details again. It can be recalled from the database.

The tracking facility of the software helps the driver to find the details of the customer and the customer, in turn, can check the location of the vehicle and the driver. The proper communication between the driver and the customer increases customer satisfaction.

The invoices on completion of the services can be generated immediately from the software without wasting time. The customer need not come to the agency to collect his invoice. He can get the invoice from the agency through an Email or SMS or through Whatsapp saving both time and paper.

Moiboo software has the following features in it which serve the purpose of the rental business.

  • Recurring invoices
  • Invoices
  • Vehicle management
  • Vendor management
  • Document management
  • Mobile App
  • Accounting
  • Digital agreement
  • Fleet Management

Conclusion

Winning customers and keeping them happy is the key to a successful business. It is very important to retain existing customers to win new customers. The car rental booking system helps in a great way to achieve customer satisfaction.

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