AUTO DEALER CRM SOFTWARE
CRM (Customer Relationship Management) is becoming the core function of any organization. Every business needs customers to survive. The Best CRM for Auto Dealerships mainly targets three factors marketing sales and service.
The benefits of using Auto Dealer CRM software are an increase in sales. Auto Dealer CRM Software consolidates the online data generated and channelizes it to the sales. Best CRM for Auto Dealership helps the salesman in understanding what each customer wants.
With the Auto Dealer CRM software the dealer will incur fewer costs and improve customer satisfaction. The most frequent complaint raised by any customer is that his needs are not being addressed. With the help of the Best CRM for Auto Dealership, a more personal relationship can be maintained with the customer.
With an integrated Auto dealer CRM software all the departments can be integrated. The operational expenses are reduced for example getting information from one department to another can be avoided. Sales figures can be automatically updated to the finance and budgeting department.
FEATURES OF AUTO DEALER CRM Software
Digital agreements are the modern way of agreements. It is a written agreement between the provider of service (seller) and the customer who purchases(buyer). Endless paperwork and manual labour for this paperwork is avoided. The agreement is stored digitally and can be retrieved whenever the document is required.
An itemized bill which contains the description of the product, the individual pricing, due dates, etc is called an invoice. This can be prepared with the templates that are available in the software or design your invoice format based on your requirement.
In a car dealership consignment refers to the cars. Consignment in the case of a used car dealer refers to the proper examination of the vehicle sold and the evaluation of its pricing.
PROFIT PER CAR
What is the profit per car against the car sold? The Dealer needs to recover the expenses he incurs for maintaining and holding the vehicle in his showroom. The profit per car is the money recovered after meeting the expenses. This can be easily identified from the software.
Since Moiboo has a Mobile App feature the dealer can sell from anywhere. The multi-currency feature helps in this regards to prepare quotes and invoices in the required currency.
In the case of car dealers, a huge stock of vehicles is maintained. It requires a heavy cost to maintain these vehicles. Since the Best CRM for the dealership is maintained customer data is accurate and they can be informed on the service and insurance due dates.
Car dealers cannot make purchases on demand. As at the time of demand the prices may be high. Generally, the dealer purchases his stock when he identifies that the price is coming down. He can analyze the market and also identify which vehicle is in huge demand.
CRM should be in a position to capture all the data of the customer. Document management in Moiboo is cloud-based and the documents can be stored in the cloud without space problems and save a lot of time and manual labour.
With the help of the mobile App, the car dealer can upload his catalogue and pictures of the vehicles he wishes to sell. This, in turn, helps in increasing the leads and bringing more sales to the dealer.
The salesmen and the mechanics expect that their commissions are paid on time and accurately. The software helps to calculate the commissions without any hassles.
Car dealerships also help in obtaining finance for the purchase of vehicles. The credit transactions are easily maintained in the software