When it comes to service business time place a huge factor. This decides whether you make money or lose money. Inefficiency due to loss of paperwork, loopholes in the workflow, chasing customers for payments all lead to customers choosing your competitors over you. Below points are a comparison of automotive workshop software in the USA
Why is there a need for automotive workshop software?
Workshop software helps to give you total control on all the activities of the workshop by streamlining and optimizing the workflow. It syncs with all the critical systems like CRM, Accounting, Marketing, Purchasing etc. This makes the business more efficient, no loss of data or disturbance in the business.
Advantages of Workshop software
The entire workflow of the workshop can be streamlined and the entire workflow can be managed by one solution
Customer database can be managed effectively. Automated text messages can be sent to the customer. Payment reminders can be easily set in the software and there is no necessity to be behind customers with irritating calls.
Cashflow can be managed, accurate books can be maintained and invoices can be generated from the estimates/quotes as there are templates available in the software for preparing the invoices.
Automatic payment reminders can be set, service reminders can be set. This regular interactions with the customers increase the leads and serve as a marketing tool in itself.
The mechanics can be tracked and their work can be assessed. The mechanic hours can be tracked and the job card feature helps to know if the tasks of the maintenance and repair are conducted appropriately.
Customer can do his booking online for the maintenance and repair work. Once the vehicle comes into the workshop, the details of the vehicle are recorded and the mechanic can retrieve the data of the vehicle along with the past history of repair done on the vehicle.
The workshop software has a mobile App which enables the owner to manage his business from anywhere.
Workshop software in the US
AutoTraker plus is a workshop management software that helps to manage and control the functions of the workshop.
Features of the AutoTraker Plus
- Billing & Invoicing
- Inventory Management
- Labor Rates
- Maintenance Scheduling
- Service History Tracking
- VIN Lookup
- Work Order Management
The training for the software is done both in-person and online as per the requirement.
Cons of AutoTraker Plus
It does not have a Mobile App feature.
Moiboo software is a cloud-based automotive workshop software that is customized for the workshop business. It has all the features needed by the workshop under one solution.
Features of Moiboo software
- Job cards
- Customer Approval
- Mechanic management
- Vehicle status alert
- Consumable Management
- Purchase management
- Document management
- Mobile App
Training is done both online and doorstep based on the requirement
Keeping customers happy is the main objective of the workshop business. If the customer is happy he will refer new customers to the workshop also the existing customers will stick to the same workshop. So a proper workshop management software helps to streamline the workflow process which helps the owner to concentrate more on customer service than admin related activities. Hope this article can help you to know the comparison of automotive workshop software in the USA.
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