A workshop is a place where your vehicles are repaired or maintained. Automobile shops can be independently owned by an individual. There are also workshops which are specialized in particular fields and brands of vehicles. You also have the online workshops which provide doorstep servicing of your vehicle.
Why is workshop software needed?
Workshop software is needed to manage the operations of a workshop which could be automobile workshops, truck workshops, machinery or equipment etc. Workshop software helps in making the most of your business without getting into complicated and expensive software systems.
What are the features needed in a workshop software
- Job cards
- Customer approval
- Mechanic Management
- Vehicle status alert
- Consumable management
- Purchase management
- Document management
- Mobile App
Moiboo is a workshop software that satisfies all the needs of the workshop. It is a cloud-based solution which manages all the day to day activities of the workshop.
Benefits of using Moiboo Workshop software
The main task in a workshop is the booking of appointments for services. The customer can book his appointment online and the workshop owner can also find out how many appointments he has received for servicing and repairs.
With the identification of appointments, the workshop owner is in a position to assign work to his mechanics. The job card feature enables the owner to delegate work to his mechanics. There might be cases where the need for more than one mechanic arises. The owner should be in a position to allocate the mechanic who is available or one who specializes in the repair. The job card features also provide a checklist for the owner to analyse the work of the mechanic.
After the completion of the repair or servicing work invoice needs to be raised for the payment done by the customer. The software has inbuilt templates of invoices that can be used for the purpose. The invoices can also be customized based on the requirement of the business. There is no paperwork involved as the invoices are delivered to the customer through SMS/Emails or Whatsapp.
During unexpected scenarios, there might be a situation wherein the customer approval for the replacement of a part is required. The customer can be sent an estimate with the charges that he might incur for the replacement and helps him decide if the mechanic can go ahead with the repair work or not.
The CRM feature in the software helps to maintain the customer information, his past history and other references to the customer. Basically the software has a good document management system whereby all the details related to the customer and the vehicle are maintained in one place. The details can be called for at any point in time when required. There are some details which are captured in the database and the same can be prefilled while preparing the invoices. This gives a more professional feel to the invoices.
Some of the workshops also manage a spare part shop. This helps in getting the replaced parts easily. The customer or the mechanic need not run around to obtain the spare part. The spare part inventory is maintained effectively using the software. The items that are sold out and those which are available are easily identified. This ensures that there is no wastage of inventory and the purchases can also be planned accordingly.
Once the vehicle is repaired the customer can be notified over an SMS/Whatsapp message that his vehicle is ready to be delivered. The customer can then come and collect his vehicle. Similarly, the due dates for service maintenance and insurance due dates are maintained in the software. The owner is then reminded of the due dates as and when it arises.
All mechanics work for a commission. The owner needs to calculate the commission of the mechanics every month. These commission calculations can be done automatically with the software.
The workshop owner will have to keep a track of his expenses and payments, the software helps in maintaining the expenses and recording the cash payments. This helps in knowing the actual cash position of the business. The owner can then analyse and plan his expenses.
The mobile App feature in the software helps to manage the business from anywhere. All the mechanics, employees and staff can access the software at the same time.
Moiboo workshop software helps in managing the workshop from customer update to invoice creation and payment tracking. Only if the customer is happy will the references increase.
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